Privacy policy

Effective Date: November 1, 2025, Last Updated: November 1, 2025

We collect only what we need to create and deliver your video gift tags, fulfill orders, and improve your experience. We don’t sell your data, and you can control your settings or request deletion anytime. Modern Greeting, an Alpha Tag company (“Modern Greeting,” “we,” “us,” or “our”), respects your privacy. This Policy explains how we collect, use, share, and protect your information when you visit our website, purchase products, or use our video gift tag services.

1) Information We Collect

Account & Order Info: name, email, shipping/billing address, phone (optional), order details.

Payment Info: processed securely by our payment partners; we don’t store full card numbers.

Video & Media Content: videos, images, messages, and metadata you upload to create/attach to gift tags (including files linked to QR codes).

Device & Usage: IP address, device/browser type, pages viewed, referring URLs, general location, and actions on the site.

Support & Marketing: messages you send us, preferences, and newsletter opt-ins.

2) How We Use Information

Provide services: process orders, generate/host video tags, and support playback via QR code/short link.

Communicate: order confirmations, shipping updates, service notices; marketing only if you opt in.

Improve & personalize: analyze performance, fix issues, and tailor content.

Security & compliance: prevent fraud, enforce terms, and meet legal obligations.

3) When We Share Information

We don’t sell your personal information. We share only as needed with:

Service Providers: payment processors, hosting/streaming, email/SMS, analytics, fulfillment.

Legal & Safety: to comply with law, protect you, us, or others, or in a business transfer (e.g., merger).

All vendors are bound by confidentiality and data protection obligations.

4) Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and measure traffic. You can control cookies in your browser settings. Some features may not work without them.

5) Your Privacy Choices & Rights

Marketing: unsubscribe anytime via the email footer or by contacting us.

Access/Update/Delete: request a copy, correction, portability, or deletion of your data.

Region-specific rights: If you’re in the EEA/UK (GDPR) or California (CCPA/CPRA), you may have additional rights including limiting certain uses or opting out of “sharing” for cross-context advertising.

To exercise rights, email privacy@alphatag.com. We may verify your request.

6) Data Retention

We keep personal information only as long as needed for the purposes above and to meet legal, tax, or accounting requirements. You can request deletion of video content after your order is fulfilled (subject to legal obligations and backups).

7) Children’s Privacy

Our services aren’t directed to children under 13 (or the equivalent age of consent in your region). We don’t knowingly collect data from children.

8) Security

We use administrative, technical, and physical safeguards—encryption in transit, access controls, and regular monitoring—to protect personal information. No system is 100% secure; please use strong passwords and keep your links private.

9) International Transfers

We may process information in the United States and other countries. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

10) Third-Party Links & Tools

Our site may link to third-party sites or use embedded tools (e.g., payment pages, analytics, social). Their privacy practices are governed by their own policies.

11) Changes to This Policy

We may update this Policy to reflect changes to our practices or legal requirements. We’ll post the new version with an updated “Last Updated” date.

12) Contact Us

Questions or requests about privacy?

Email: privacy@alphatag.com